Tuesday, October 31, 2006

We've moved!

In the (entirely coincidental) spirit of Halloween, we've changed our a costume a bit. Our blog has moved from its old home to a new location, and in the process has acquired a brand new look. Please let us know what you think.

Thanks to Trevor and Allan for making this happen.

Monday, October 23, 2006

my.foxmarks.com's frames: To be or not to be

In our recent re-launch of my.foxmarks.com, we changed the fundamental mechanism for interacting with bookmarks to a sidebar. While there was some internal dissent about whether this was a better user experience than the previous implementation (which displayed bookmarks in a standard full-width browser page), our overall assessment was that the sidebar was more consistent with what people expected.

Now we want to put the question to you, our users, explicitly: what do you think about the sidebar? If you used the previous version, did you like that better? Why?

We'll collect comments and feedback here and use them to help inform what we do with my.foxmarks.com in the future. Thanks!

Monday, October 16, 2006

Server Upgrade: Done and Done?

It's been a somewhat grueling few days, but I'm happy to report that the new server is now up. We'll be watching it closely over the next serveral days to see how it performs under real-life load, but thus far the prognosis is extremely encouraging. Where before our hardware was fairly staggering under the load, now it's loafing.
As part of this deployment, we're also introducing a revamped look and a fairly complete reimplementation of our web presence. Check out http://www.foxmarks.com/ and let us know what you think. There's also more to come on that front.

Finally, I wanted to thank the (extended) team for going the extra several hundred miles on this project. Allan, JJ, Jared, Dave, Naomi, Trevor: gold stars, 'atta boys, and free sync accounts for each of you. Mitch & I really appreciate your efforts.


Server Upgrade: This time, we really mean it!

Yes, you've heard our warnings and forecasts before. But this time we're serious. At 8pm PDT this evening (Monday, October 16) we will be turning off the server so that we can complete the upgrade that we started this weekend. We expect to be down for only a few hours, and when we return, we hope to be running our new server.

For those interested, I'll be posting more comments here as we go. And a reminder: during the time the server is down, you won't be able to create a new account, synchronize, or view your bookmarks online.

Sunday, October 15, 2006

Trials & Tribulations: Server Upgrade

We tried both Saturday and Sunday this weekend to upgrade the server, but luck was not with us either day. We got part way through the upgrade on Sunday, but will have to take the server down again for much of the day on Monday, October 16 starting at 10AM PDT. Again, our apologies for the inconvenience.

Friday, October 13, 2006

Downtime & Upgrade this Weekend

Those of you who have been paying especially close attention lately may have noticed that we've been having minor service interruptions with greater frequency of late, an unfortunate consequence of Foxmarks' growing popularity. The elves at Foxmarks HQ have been busy working on a solution to handle the ever-increasing load, and we'll be rolling it out this weekend. We'll be replacing our entire server architecture, which has served us well beyond its original specifications. (As part of OSAF's Chandler ecosystem, our server, Cosmo, was designed for workgroup calendar sharing, not large-scale bookmark synchronization.)

We're also taking this opportunity to introduce a more sophisticated front-end on the web, which will allow us to start building more interesting web applications. As we've alluded to before, My Foxcloud is just the tip of the iceberg. And, finally, as part of an overall streamlining of our look, we'll be retiring our logo mascot (although you can never rule out that we might bring him back in a "Classic Coke"-style fiasco. Stay tuned for this).

To give us time to make this transition, we'll be taking the whole service down starting at 10AM PDT Saturday morning through much of this weekend. This means that new users will not be able to sign up for accounts, and existing users will be unable to sync or view their bookmarks online. We'll be working as quickly as possible to get the service back online, and will post here again when that happens. Our apologies in advance for any inconvenience this may cause. We hope you'll find that it's worth it once it's done.