Thursday, January 28, 2010

Xmarks 3.4.10 and 3.4.11 for Firefox released

We've been getting reports of some duplicates and bookmarks moving between folders over the last few months.  We've been actively trying to track down this bug, but it's been sufficiently rare that we've been unable to catch the problem in users' log files, and we've never had any success reproducing the problem in-house.  That is, until late last week, when we finally tracked it down!  Needless to say, it's a lot easier to find and fix something when you can make the error happen in the first place.  So after some swift QA, we're releasing this version today (3.4.10 on Mozilla's Add-On site, and 3.4.11 on the Xmarks site) that contains the fix. (Only Firefox users are affected, so no need to worry if you are a Safari, IE, or Chrome user.)

A big THANK YOU to all of you who experienced the problem and were willing to work with us to get to the bottom of it!  You've been very gracious and patient, and we are grateful for your support and effort.

We're also working on a major release that should be coming up in the next few weeks, but we didn't want to wait to get this important fix out.  So hopefully you'll forgive the frequent updates when the next one comes out soon!

14 comments:

  1. 3.4.10 caused a BSOD for me and when i rebooted firefox wouldn't start, I had to disable xMarks for it to load up...

    ReplyDelete
  2. @Andrew: that's strange, and yours is the only report. Could you please contact us at support@xmarks? We'd like to get to the bottom of your issue and make sure it's not Xmarks-related. If you could include in your mail how you disabled Xmarks, that would be helpful too. Thanks!

    ReplyDelete
  3. Dear Xmarks Team,
    I am using the password synchronisation with my own web-server, but with the new update, this doesn't work anymore. I got the message "Server could not be resolved". But as the bookmarks are on the same server, and this synchro works proberly, I have no idea, what happend.
    Any ideas?
    Thanks,
    Volker

    ReplyDelete
  4. 1. My 200k set blew out to 1 Mb on November 9th. There are clones and shifted child folders all over the six machines.

    2. As at now my Ver. 3.4.6 has not been auto-updated by Firefox addons routine (strange - as constantly in use 24/7))

    3. I am guessing the 'fix' does not reverse the corruptions (?)

    4. Regardless, bravo for backup set exporting :-)

    ReplyDelete
  5. O, another thing: why is there no download & save Fn for the .xpi ?
    Live Sync would have it on all machines within seconds, without having to repeat the process manually on 6 PCs ?

    ReplyDelete
  6. @Volker: check your Xmarks settings to make sure your password sync path looks correct. Since the the password and bookmark paths are separate, it doesn't suprise me that only one would be broken. If you think the path got corrupted or went missing as a result of the update, please contact support to let us know.

    @RoBertO: yes, sorry there's no auto-fix-up for you, and sorry for the trouble! Please use our Restore feature to get yourself back to goodness. Hopefully you've gotten your update by now, but if not, the check-for-updates button should work. Sometimes the propagation to all of Mozilla's servers takes a while. On the .xpi issue, drop us an email at support and be extra nice to us and we'll hook you up with an URL for the .xpi.

    ReplyDelete
  7. Thanx 4 the condolences Penny ;-)
    In fact I D/L the dot 11 xpi rather than wait for the auto update. And did the obvious - copied it out of %temp% before the install was complete.
    .... now 2 reconstruct ... :-(

    ReplyDelete
  8. The new version doesn't fix it for me. I use Firefox and in 2 of my folders the last bookmark is sync'd to Safari and duplicated over and over again (which is then sync'd to my iPhone). So in just a few minutes, I have several duplicates in both Safari and Mobile Safari that need to be deleted, only to have them come back again.

    ReplyDelete
  9. @Troy: I think you're describing a different problem, and probably not an Xmarks bug. Please email support at xmarks with a description of the issue and attach the xmarks log files from Firefox and Safari. Thanks!

    ReplyDelete
  10. Thanks Xmarks team, really great work! I'm looking forward to the next release - any release notes yet? Good luck testing and finishing up!

    ReplyDelete
  11. Anyone know of a better bookmarks duplicate eliminator than the BookmarksDD add-on to Firefox? I now have 15,000 bookmarks (most of them are duplicates). There seems to be a real problem with RSS feeds (they are duplicated everywhere). I have around 20 duplicates of every RSS feed article.

    ReplyDelete
  12. @Alan Edwards: Have U tried Check Places addon

    ReplyDelete
  13. I expected the update to fix my problem, but it hasn't. My Bookmarks toolbar entries are randomly reset to pages I have visited. So something that was a search on Craigslist now points the the Texas Parks and Wildlife dept. This seems to happen every time I close the browser. One of them changes. The change gets synced to my machine at home. Using FF 3.0.17 at work. Cannot remember what version I'm using at home, but it's also Firefox.

    ReplyDelete
  14. Michael: The problem you're seeing is more likely caused by bookmark store corruption in Firefox, which we're pretty sure can happen even without Xmarks installed. Your best bet is to create a fresh Firefox profile folder and switch to using that:

    http://support.mozilla.com/en-US/kb/Basic+Troubleshooting#Make_a_new_profile

    ReplyDelete